Refund policy

At Kind Living, we take pride in crafting premium products with care and attention to detail. Your satisfaction matters to us, and we’re here to help if something isn’t right.

Eligibility for Returns

We accept returns only in the following cases:

• You received a damaged product

• You received a defective product

• You received an incorrect item (wrong size/design)

To be eligible:

• The return request must be raised within 7 days of delivery

• The product must be unused, unwashed, and in original condition

• All original packaging, tags, and invoices must be intact

For hygiene reasons, we do not accept returns for reasons such as personal preference, color variation, or change of mind.

How to Request a Return

Please email us at kindliving.in@gmail.com with the below details:

• Order ID

• Clear images/videos showing the issue

• A brief description of the problem

Our team will review the request within 3 business days.

Reverse Pickup & Inspection

• If approved, we will arrange a reverse pickup at no additional cost.

• Once received and inspected, we will proceed with a replacement or refund, as applicable.

Refunds

• Refunds are issued only after quality inspection

• Refunds will be processed to the original payment method

• Please allow 7–10 business days for the amount to reflect

Replacements

• Replacement products will be dispatched within 3–5 business days, subject to stock availability.

• If the product is unavailable, a refund will be issued.

Non-Returnable Items

• Used or washed products

• Products without original packaging

Color & Design Disclaimer

Minor variations in color or print may occur due to screen settings and lighting. These are not considered defects.